6 Tips on Responding to Customer Complaints

Image by: kev-shine By Dexter Lunde When you have to deal with customers, your job gets infinitesimally more difficult. You’ll get personality clashed between your team and your customers or clients. You’ll get customer complaints about products. Customers will accidentally injure themselves in your store. The problems that you have will multiply. However, it is…

4 Reasons To Focus On Customer Service In 2014

Image by: Intel Free Press By Michael Sterling Customer service can make or break your entire company. Shockingly, it’s still one of the most underrated priorities business owners make. According to the American Express Survey, 78% of consumers have abandoned a transaction due to bad customer service experiences. Needless to say when your customers feel…